Designer Availability

An internal tool created to allow our interior designer community to manage their availability and capacity for new projects.

Designed At Decorist

Role

UX, UI

Summary

When Decorist clients begin room design projects, we match them with an interior designer based on their style and project needs. In order to do this efficiently, at a basic level we need to know what designers are available, and what their capacity for project volume is. Maintaining this information had been an entirely manual process. Our Interior Design Operations team would send a google form to the designers once a week that would allow them to input their availability for the coming week. That information would then be copied into a master document that contained all designer availability that admins could reference when making project matches. This presented several problems - at small scale, but increasingly exacerbated as the business grew. Availability would often be out of date since the designer had no way to manage changes themselves (aside from the weekly form). They would have to email Decorist to let them know of any changes, or (and this was more likely) simply decline assigned projects if they were unavailable. Decorist also had no way of looking at availability into the future to determine when a certain designer might be ready for new projects.

We built a calendar tool that would allow designers to maintain their own availability and capacity, without needing to wait for a weekly form.